IT Support at FrisTech IT Solutions?
IT Support company or "Tech Support" is when a specialist is needed, to assist you or your business with any IT Related issues. We are here to fix immediate IT problems, like computer networks, provide support and implement preventative measures to fight future IT Problems to ensure your company runs smoothly. FrisTech implements maintenance procedures on all computer systems, install and configure hardware and software and resolve technical issues.
What to consider when choosing FrisTech?
- Value for money
- Relevant skills to solve it related problems effectively
- Speedy turnaround time
- We offer support at an affordable rate
- Over 8 years experience in IT Support
- Incredible response times, and depending on the nature of the issue and availability of parts, we usually complete the task within 1-4 hours.
FrisTech IT Service level Agreement (FITSLA)
With this agreement Fristech offers unlimited hours of support at a fixed monthly fee. Please see our FITSLA IT Service contract for more details. This contract is more cost effective and provides proactive maintenance and support. The FITSLA is for businesses that requires ongoing support that can not afford downtime due to IT related issues.
No need to employ an IT technician since the FITSLA costs a fraction of an inhouse specialist.
FrisTech also offers ad-hoc service!
Fristech also offers IT Support at a reactive basis charged for a call out and per hour. This option can be used if you have a small company that rarely have computer related issues. Doesnt matter the size of the company, it wont hurt having a system in place to avoid costly repairs and callouts.
Advantages of having FITSLA:
- Standardised IT enviroment based on best practise principles
- Ongoing advice for future proofing your IT enviroment
- Customer service focus (Friendly and timeous response and resolutions to problems
- Flexable product tailored tto your business needs
- AS a FITSLA Customer you take priority
FrisTech provides a complete IT Solution
- IT Maintenance
- IT Support
- Backup Solutions
- Cloud Computing
- Microsoft office
- Network Design, Cabling & Implementation
- Hardware & Software upgrades, repairs and sales
- Virus and malware removal
- Fax 2 Email